DRAFT
On the Anomaly Impact Details page, users gain insight into why & how AGILITY triggered each anomaly notification by delineating the anomaly’s unique information we received. The Anomaly Impact Details page allows you to drill down further into an anomaly's causes & impacts to expedite network resolution processes and gather knowledge to prevent similar anomalies from reoccurring.
How to Access the Anomaly Impact Details Page
The Anomlay Impact Details page is accessible through each domain dashboard. To get to the Anomlay Impact Details page, users need to expand the anomaly’s information row & select View Details
To navigate to the Anomaly Impact Details to view the specifics of a particular anomaly:
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Extracting Information from the Anomaly Details Page
Under the Anomlay Information header located at the top of the page, you’ll find a synopsis of the anomaly’s origin and impact.
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The Anomaly Information includes:
The Start Date & Time
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column provides the start date and time at which the anomaly began.
The Cell
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column provides the cell site identifier.
The Site
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columnprovides the site ID
The Network Layer
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column provides the domain name.
The Duration
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column lists the amount of time that lapsed before anomaly recovery or the duration of time that the anomaly lasted.
The Class
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column provides the anomaly classification
The Anomaly Score
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is a
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backend threshold that is
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used to determine if
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an anomaly should be displayed to users.
The RCA
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column provides the Root Cause Analysis for the anomaly.
The Detected
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On column provides the time at which AGILITY detected the anomaly. This detail demonstrates the latency for the amount of time it takes AGILITY to detect that there was an issue. Note that there can be a delay in the receipt of data from the customer, which contributes to the latency.
The Impacted KQIS (Key Quality Indicator Scores) Chart
The Impacted Key Quality Indicator Scores (KQIS) chart provides service impact details that help users identify the severity of the anomaly.
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The KQI Name
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Impacted QoE:
Value:
Service:
Current Impact:
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column provides the name of the KQI extracted directly from the network data ingested by AGILITY.
The Impacted QoE (Quality of Experience) column provides a rating for the quality of experience that the user encountered on the indicated cell.
The Value column is a measurement that uses aggregated user data to quantify the impact that subscribers faced from the anomaly.
The Service column lists the service type.
The Current Impact column is a measurement that uses aggregated user data to qualify the impact that subscribers faced from the anomaly. The impact levels include Low, Medium, High, No & N/A. “No” means that there was no impact. “N/A” means that there is no data available.
The See Trends column allows users to visualize the service impact on a graph that plots the anomaly amongst normal network behavior to highlight deviations and demonstrate their severity.
Service data is at the top based on individual user KQIs key quality index reflected by user experience
- toggle button filter data volte
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On the Anomaly Details page, go to the Imapcted KQIS chart.
Select the graph line icon from the SEE Trends column.
The Service KQIS TREND data for the selected KQI will load.
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cLICK ON THE sEE tRENDS icon to see the Service KQIS Trend Chaart
Normal network behaviour (no anomalies) is plotted in green
Auxillary data togle adds secondary data the secondary axix added on the right hand side adds data that lets you visualize the cause
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