Content Comparison

...

1. Navigate to the Call Flow Details for the Call Flow that you’d like to leave feedback on.

2. On the top of the page, next to the classification, select one:

   1. Thumbs up if you agree with the root-error provided.

   2. Thumbs down if you disagree with the root-error provided.
      To de-select, select your choice again.

      

3. If you choose thumbs down, you can either 1. change the classification to success or 2. choose a new root-error among a list of maximum 5 recommendations then submit your entry. The new classification, either success or root-error will be updated in the system after 2-3 minutes and serve as ground-truth for any new analyses. You will be able to know when the system is processing by this icon1

   Icon1 and when has been updated by this icon2Icon2.

...

Provide feedback on a specific Root-Cause listed in the Diagnostics tab:

...