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Enable or Disable Product Analytics at Application Level (Admin)

Enable or Disable Product Analytics at Application Level (Admin)

This guide explains how administrators can enable or disable product analytics tracking through Application Settings or by configuring User Privacy Settings.

🔐 Why This Matters

Product analytics tracking lets us gather insights into user behavior and app performance. However, in certain cases (e.g., compliance, privacy concerns, or testing scenarios), it may be necessary to disable this feature at the application level.

At the application level, this feature is accessible only to users with administrative roles.

On this page, you will learn how to:

🚪 Accessing the Product Analytics Page

Users can access the Product Analytics enabling/disabling feature from the Application Settings page within AGILITY:

  1. From the main navigation sidebar, click Applications.

    image-20250505-152744.png
    Main Navigation Menu: Application

  2. Scroll down to locate the Product Analytics card.

  3. Click on the Edit button to open the feature page.

image-20250505-145720.png
Application Settings: Product Analytics

✅ To Enable Analytics Tracking Globally

  1. Complete the previous step to ensure the feature is accessible.

  2. Click the Edit (✏️) button located near the dropdown menu under Product Analytics.

    image-20250505-152956.png
    Product Analytics: Edit Button

  3. Select "True" from the dropdown list.

    image-20250505-153027.png
    Product Analytics: Dropdown True Selection

  4. Click "Save" to apply your changes.

    1. Or, click "Cancel" if you don’t want to make any changes.

      image-20250505-153059.png
      Product Analytics: Action buttons

  5. When you save, a successful message will appear to confirm your action.

This activates tracking for all users (unless individually opted out through privacy settings).

⛔ To Disable Analytics Tracking Globally

  1. Follow steps 1–2 above.

  2. Select "False" from the dropdown list.

  3. Click "Save" to apply your changes.

    • Or, click "Cancel" if you don’t want to make any changes.

When disabled here, analytics tracking is turned off for the entire application, regardless of user preferences.

If you change the application system preferences, please refresh your browser so the changes take effect.

Important Notes

  • Changes take effect immediately.

  • Disabling at the application level overrides any user-level opt-in settings.

  • Remember to refresh your browser when you change the application system preferences.

  • Suitable for compliance scenarios, testing environments, or company-wide privacy policies.

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