Provide Feedback & Refinement

Provide Feedback & Refinement

We value your feedback — it helps make AGILITY smarter and more accurate.

By sharing your insights on AGILITY’s machine-generated labels, you’re not only improving how root errors are identified but also helping our development team enhance the system’s overall accuracy and performance.

You can provide feedback in two simple ways:

  • On the Flow root error directly from the Flow Details page

  • On specific possible causes listed in the Diagnostics tab

Your input drives continuous improvement and ensures AGILITY delivers the best possible results. The more feedback we receive, the better the system gets — so please keep it coming!

On this page, you will learn how to provide:

Submitting Feedback on Flow Root Errors

Access to the feedback feature is controlled by system administrators. If you don’t see the thumbs up and down icons, it means your account may not have the necessary permissions. Please contact your AGILITY administrator to check your permissions.

For more details, see https://nexiusocp.atlassian.net/wiki/x/AQBp7

  1. After completing your analysis, navigate to the Flow Details page for the flow you'd like to provide feedback on.

  2. At the top of the page, inside the Details Tab, next to the classification label, choose one of the feedback options:

    • 👍 Thumbs Up – Select if you agree with the identified root error.

    • 👎 Thumbs Down – Select if you disagree with the identified root error.
      (To remove your selection, click the icon again.)

      image-20250516-150454.png
      Flow Details > Details Tab: Classification Feedback
  3. If You Select Thumbs Down (negative feedback), a modal will open and you’ll be asked to refine the classification. You have two options:

    • Mark the flow as a success, or

      image-20250211-164057.png
    • Select a new root error from a list of up to Top-5 suggested alternatives.

      image-20250211-163848.png
  4. After selecting the most appropriate option, you can either submit your feedback or cancel your selection using the action buttons at the bottom of the panel.

Submit Your Feedback
After submitting, your selection will update the system’s classification. This update typically takes 2–3 minutes and will be used as ground truth for future analyses.

Submitting Feedback on Possible Causes

  1. After completing your analysis, navigate to the Flow Details page for the flow you'd like to provide feedback on.

  2. You can access Diagnostics from this page in two ways:

    • Option 1: At the top of the page, within the Details tab, click the Possible Causes button to open the Diagnostics tab.
      (If the Possible Causes button is not visible near the classification, it means no Diagnostics list is available for this flow.)

      image-20250516-150633.png
      Details Tab: Possible Causes Button
    • Option 2: Scroll down and click directly on the Diagnostics tab.

      image-20250528-152135.png
      Accessing Diagnostics Tab
  3. In the Feedback column next to each root cause, select one of the options to provide your input.

    • 👍 Thumbs Up – Select if you agree with the identified root cause.

    • 👎 Thumbs Down – Select if you disagree with the identified root cause.
      (To remove your selection, click the icon again.)

Your feedback is saved automatically—no need to manually save.

image-20250528-152601.png
Diagnostics Tab: Feedback