[User management] Forgot Password Feature

[User management] Forgot Password Feature

The "Forgot Password" feature for local users can be enabled if needed.
To use this functionality, make sure Email Configuration is properly set up first, as password reset emails rely on it.

Refer to this link for detailed instructions on setting up Email Configuration.

Accessing the Admin Console Page

There are two ways to access this page through the AGILITY user interface: via the Application Settings panel or from the top navigation bar menu. Both options will take you to the same destination—choose the one that best fits your workflow.

Application Settings

Users can access the Admin Console page from the Application Settings page within AGILITY:

  1. From the main navigation sidebar, click Applications.

    image-20250505-152744.png
    Main Navigation Menu: Application
  2. Scroll down to locate the Admin Console card.

    image-20250604-142104.png
    Applications: Admin Console Card
  3. Click the Go to Admin Console button—you’ll be redirected to the Admin Console home page.

Top Bar Menu

Users can also access the Admin Console page from the Top Navigation Bar within AGILITY:

  1. From the top navigation bar, click the More button.

    image-20250505-195815.png
  2. Locate the Admin Console from the list.

    image-20250604-143351.png
  3. Click on it to open the feature page—you’ll be redirected to the Admin Console home page.

You may be prompted to authenticate by entering your AGILITY credentials before accessing the Admin Console page.
Email settings configuration


Enable Forgot Password

  1. After successfully accessing the AGILITY Admin Console in the previous steps.

  2. Go to ConfigureRealm Settings.

  3. Click on the Login tab.

  4. Enable the Forgot Password option (requires Email Configuration to be set up) under the Login screen customization section.

    image-20250604-193540.png
    Login Screen customization: Enabling “Forgot password”
  5. ✅ Ensure a green success notification appears, confirming the connection was successful (as shown in the image below).

    Confirmation Message
  6. The "Forgot Password" link will now appear on the login page.

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    AGILITY Login